Clear, Simple Admissions Process

Our expert team makes the inpatient detox admissions process simple

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(888) 857-0557

When you are ready to begin your addiction treatment, detox is an excellent first step. At Briarwood, our experienced team of addiction treatment specialists is here to support and guide you by providing a simple admissions process and individualized detox treatment that will serve as a firm foundation for your sobriety. We accept admissions 365 days a year and enrollment begins with a simple phone call.

Have questions before you start? Our detox FAQ answers the most common questions about what to expect.

Once your benefits are verified, our team can help you begin drug and alcohol detox in Austin as soon as you’re ready.

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1. Confidential phone screening – Whether you call in or fill out a contact form online, an admissions specialist will contact you to gather essential information about your drug or alcohol abuse and your personal treatment needs. The primary purpose of this initial phone screening is to ensure that our detox program is the right fit for you. If we find that it is not, we will assist you in finding the appropriate treatment resources. All personal information you provide during this phone call is completely confidential.
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2. Quick insurance verification – Once we have determined that Briarwood is a good fit for you, we will quickly verify your medical insurance over the phone. Please have your insurance card ready, as we will need the company name, your member ID number, your date of birth, and the provider’s phone number. Insurance verification only takes a few minutes and all information that you provide is confidential. If you do not have medical insurance or choose not to use it, we can give you information about alternative payment options such as using EAP benefits or an HSA to pay for detox. During the Quick insurance verification step, we can check eligibility through WebTPA so you know costs upfront – verify WebTPA benefits in minutes.

Before admission, you can verify your insurance coverage to understand your benefits and any out-of-pocket costs.

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3. Admissions appointment – If you’d like to begin your detox treatment immediately, we will schedule an appointment for you to meet with our admissions staff and complete your intake paperwork. Once you have completed your paperwork, you will be evaluated by a nurse.
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4. Comprehensive medical exam – Before detox treatment can begin, you will also need to complete an in-person medical exam with our staff. This comprehensive exam is designed to assess your medical history, mental health history, current physical condition, and drug and alcohol abuse use history.
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5. Individualized detox plan – Our multidisciplinary team uses the information collected from your medical exam to determine an appropriate treatment plan for you. Your drug detox protocol will be continually updated as you progress through your program to ensure that your needs are being met. Your safety throughout this process is of the utmost importance.

Our center is in-network with many insurances

Call (888) 857-0557 to verify your benefits.

Break Free From Your Addiction Today

Contact us

Call (888) 857-0557 or fill out our online  form for a free and confidential personal consultation with an admissions specialist.

Verify your insurance

Complete our fast, free, and easy verification process over the phone to determine the extent of your insurance coverage.

Make an informed decision

We will provide personalized placement recommendations based on your insurance, treatment needs, financial situation, and schedule.

Frequently Asked Questions

Bring your current prescription medications with you in their original, labeled pharmacy containers, along with a written list of everything you take and the dosages. During your intake assessment, the medical team reviews all of your medications so they can be accounted for safely in your detox plan and checked for interactions with any medications used during withdrawal. Your care team will let you know at intake how each medication will be handled during your stay.

Yes. Always bring prescription medications in their original, labeled pharmacy containers rather than in pill organizers or unlabeled bottles. The label confirms the medication, dose, prescribing doctor, and pharmacy, which lets the medical team verify exactly what you’re taking. If any container is missing its label, bring a written list with the medication name, dose, and frequency so nothing is misidentified.

Besides your medications and a medication list, bring a photo ID, your insurance card, and any relevant medical records or your prescribing doctor’s contact information. Pack comfortable clothing and basic personal items, and leave valuables at home. Specific allowed and prohibited items vary, so review the full packing list before you arrive.

Specific allowed and prohibited items vary, so review our What to Bring guide before you arrive.

During medical detox, the clinical team reviews everything you take and oversees your medications under medical supervision as part of your care. This ensures your existing prescriptions are continued safely where appropriate and don’t interact dangerously with the medications used to manage withdrawal symptoms. Exactly how each medication is handled is determined by your intake assessment and the medical team’s evaluation.

You always have the right to leave treatment, but feeling better after a few days doesn’t necessarily mean detox is complete. Withdrawal symptoms can ease and then return, and for some substances the most medically risky phase can come later in the process — which is why the recommended length of stay is based on medical assessment, not only on how you feel day to day. If you’re considering leaving early, the safest step is to talk with your care team first so they can explain the risks specific to your situation and help you make an informed decision.

Wait times vary widely depending on the type of program and facility — some residential and state-funded rehab programs in Texas can have waiting lists, while many medical detox centers are able to admit new clients quickly, often the same day or within 24 to 48 hours. Because withdrawal can be dangerous and motivation to get help can be time-sensitive, detox facilities generally prioritize getting people in as soon as it’s safe to do so. The fastest way to find out current availability is to call the facility directly for an admissions assessment.

Many medical detox centers can admit new clients quickly — often the same day or within a day or two — because delaying care during active withdrawal can be unsafe. Availability can vary, so the most reliable way to know is to call and ask about current openings and start an admissions assessment.

Timing depends on the facility’s current availability, your insurance verification, and a brief medical assessment to confirm the right level of care. In many cases these steps can happen the same day you reach out. Calling an admissions team is the fastest way to get a clear answer for your situation.

Waiting lists are more common at residential, specialized, or state-funded programs that have limited beds and high demand. Medical detox programs are often able to admit more quickly. If one facility has a wait, it’s worth asking others about availability rather than delaying care.

If you or a loved one is waiting to begin treatment, stay in contact with the admissions team, complete any insurance or intake steps in advance, and ask what to do if symptoms become severe. If withdrawal symptoms are dangerous at any point, seek emergency medical care right away.

Once your loved one agrees to go, it’s best to act while she’s willing — arrange the simplest reliable transportation you can, whether that’s driving her yourself, a trusted family member, or a rideshare for a short local trip. Before you leave, call the admissions team to confirm the arrival time, what to bring, and whether they can help coordinate or advise on transportation, especially for longer distances or if her medical condition makes travel a concern. Keeping the trip calm, direct, and supportive — without long delays — gives the best chance of getting her safely into care while she’s ready.

When someone is ready, it’s best to act quickly — and medical detox admissions are often able to move fast, in many cases the same day, because delaying care once a person is willing can be a missed window. The process usually involves a brief phone assessment, insurance verification, and a medical screening to confirm detox is the right level of care, which can frequently happen the same day you call. The fastest way to know the current timeline is to call the admissions team directly, since same-day availability depends on current capacity.

Briarwood does not offer open walk-through tours of the detox facility. To protect the privacy and safety of clients who are actively detoxing, visits are only arranged in consultation with our clinical staff and the site Director, and admission is by appointment following a scheduled assessment. If you’d like to learn more before committing, the best first step is to call our admissions team — they can walk you through the facility, the admissions process, accommodations, and what to expect, and answer any questions over the phone.

Call our admissions team at (888) 857-0557 for a free, confidential conversation. They can describe the accommodations, daily routine, and what to bring, and help you decide whether Briarwood is the right fit. You can also view photos and details on our locations page.